Welcome to Excel Auto Parts, accessible at https://excelautopart.com. By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our website or making a purchase. If you do not agree with any part of these Terms, you should not use our services.
1. Introduction
Excel Auto Parts is an eCommerce platform that provides high-quality automobile parts at affordable prices. By accessing and using our website, you accept and agree to comply with these Terms and Conditions, as well as our Privacy Policy. The following Terms govern your use of the website, products, and services offered by Excel Auto Parts.
2. Eligibility
By using our website and making purchases, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. You also confirm that you have the legal authority to enter into these Terms and that all information you provide to us is accurate and complete.
3. Products and Services
Excel Auto Parts offers a wide variety of automobile products, including replacement parts, accessories, and tools. While we strive to ensure that all product descriptions and prices are accurate, we do not guarantee that all information is error-free, complete, or current. In the event of an error, we reserve the right to correct it and, if necessary, cancel an order.
We reserve the right to modify or discontinue any product or service at any time without prior notice. Excel Auto Parts is not responsible for any losses or damages incurred due to the modification, suspension, or discontinuation of a product or service.
4. Pricing and Payments
All prices on our website are listed in Canadian dollars unless otherwise specified. We make every effort to ensure the accuracy of pricing; however, we reserve the right to adjust prices at any time without prior notice.
We accept various forms of payment, including credit cards and third-party payment services. By providing your payment information, you agree that you are authorized to use the selected payment method. All payments are processed through secure payment gateways, and we take reasonable steps to ensure the safety of your financial information.
In the event of a pricing error or payment issue, we reserve the right to cancel your order or contact you for further instructions.
5. Order Processing and Shipping
Once you place an order, you will receive a confirmation email with details of your purchase. Please review your order to ensure all information is correct. If any discrepancies are found, please contact our customer service team immediately.
We aim to process and ship orders as quickly as possible. However, shipping times may vary depending on product availability and delivery location. Excel Auto Parts is not responsible for any delays caused by third-party shipping providers.
You will receive tracking information once your order has shipped. Please note that shipping times are estimates, and we are not liable for any delays or issues that occur after the product has been handed over to the shipping carrier.
6. Returns and Refunds
If you are not satisfied with your purchase, you may return eligible items within 30 days of receiving your order. To initiate a return, please contact our customer service team to obtain a return authorization.
Returned products must be unused, in their original packaging, and in resalable condition. Shipping fees for returns may apply, and you may be responsible for return shipping costs unless the product was defective or damaged.
Refunds will be processed once the returned item has been inspected and approved. Refunds will be issued to the original payment method and may take several business days to process, depending on your payment provider.
7. User Accounts
To place an order or access certain features on our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect unauthorized use of your account, you must notify us immediately. Excel Auto Parts is not responsible for any losses or damages resulting from unauthorized access to your account.
We reserve the right to suspend or terminate your account if we believe that you have violated these Terms, provided false information, or engaged in fraudulent activity.
8. Intellectual Property
All content on the Excel Auto Parts website, including but not limited to text, images, logos, product descriptions, and graphics, is owned by or licensed to Excel Auto Parts and is protected by intellectual property laws.
You may not use, reproduce, distribute, modify, or create derivative works from our content without our express written permission. Unauthorized use of our intellectual property may result in legal action.
9. Privacy Policy
By using our website and services, you acknowledge that you have read and agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. The Privacy Policy is an integral part of these Terms and is available at https://excelautopart.com/privacy-policy.
In accordance with the Privacy Policy, we collect personal information such as your name, contact details, and payment information to process orders, improve user experience, and provide customer support. We also use cookies and other tracking technologies to personalize your experience and track website usage.
You have rights concerning your personal data, including the right to access, correct, or delete your information. You can learn more about how we handle your data by reading our full Privacy Policy.
10. Limitation of Liability
Excel Auto Parts strives to provide high-quality products and services; however, we do not guarantee that our website will be free of errors, viruses, or interruptions. You agree that your use of our website and services is at your own risk.
To the fullest extent permitted by law, Excel Auto Parts, its employees, affiliates, and suppliers will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.
This limitation of liability includes, but is not limited to, damages for lost profits, lost data, or business interruptions. If any part of this limitation is found to be invalid, our total liability will not exceed the amount you paid for the product or service.
11. Indemnification
By using our website and services, you agree to indemnify and hold Excel Auto Parts, its employees, affiliates, and suppliers harmless from any claims, damages, losses, or expenses arising from your violation of these Terms, misuse of our products or services, or any unlawful activity associated with your account.
12. Changes to These Terms
Excel Auto Parts reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. By continuing to use our website after changes are posted, you agree to be bound by the updated Terms.
Note:
If you have any questions about these Terms and Conditions, please contact our customer support team.